Friday, 11 August 2017

“All Was Good in the hotel, but the noise was...” - A Guest’s Dilemma

Innumerable guests pour into Penang everyday, to celebrate life, eat scrumptious food and participate in the beach adventures. However, not everyone gets what they want.

Here’s an ordeal of a guest who recently spent a holiday in Penang, while making herself comfortable in a hotel. She writes, “Considering the aesthetics, comfort and facilities, I would give 5 stars to the hotel. But, the sounds around the hotel kept me the whole day infuriated. All was good in the but the noise was irritating and that’s why I think that it needs soundproofing improvement.”


While everyone shared their experiences about some of the cheap hotels in Penang, they had such occurrences that they can’t forget. These kind of things happen, and this should never put a hotel’s credibility at stake. In the hospitality industry, a majority of hotels strives to deliver the best services to their customers.

Tips for you:

If you choose a hotel, do make sure the surroundings do not bother your stay. You can simply do this by asking about the whereabouts of the hotel, soundproofing of rooms, etc. Do it if you’re too paranoid about noise and chaos.

When you pick a Penang holiday package, see the positives and ignore insignificant reviews like Wi-Fi very slow and similar ones, especially when you know that these facts rarely matter to your stay in the hotel.

Compare packages, it’s a must. Unless you do that, how will you discover the best things you can get at the same price?

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